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FAQs

General Questions

  • What does my payment include?

    • Every booking includes: Roundtrip Transportation, Lodging with daily continental breakfast, Airport Transfer, Transportation to and from events, and various daily activities.

      We advise individuals to fly from (Orlando, New York, D.C, or Miami). Flights out of airports not apart of trip can be arranged for additional cost. 

  • What will the itinerary be?

    • All itineraries are subject to change. As the itinerary changes we will be sure to update the destination page to  reflect those changes.

  • Who can attend trips?

    • We welcome ALL ages 18+ 

Payments & Cancellations

  • What payment methods are accepted?

    • We accept credit and debit cards from MasterCard, Visa, Discover and American Express.

  • How does the payment plan work?

    • Prices are listed per person and vary based on double or single occupancy. Each person places a downpayment to secure their reservation on the trip.

      For more information on pricing for a specific excursion, please visit the destination page

  • What happens if I cancel?

    • No refunds will be given by Motherland Connect. The purchase of travel insurance for unexpected cancellations is suggested.

  • How do I modify my reservation?

    •  Contact us to modify your reservation.

  • Do I have to pay a card fee when I pay my invoice?

    • Yes, there is a processing fee for each payment

Required Travel Documents

United States Citizen travel requirements:

Valid US passport

 

International Citizen travel requirements:

Please contact us so we can ensure you receive accurate information based on your country of citizenship

Will I need a visa?

 

Visa requirements vary based on citizenship and destination. If a visa is required for US Citizens, it will be listed on the specific destination page.

 

Do I need travel Insurance?

 

Motherland Connect does require that all our travelers obtain travel insurance. More information can be found in your welcome handbook.

 

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